Privacy Policy
At Age Well Fitness, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, including any information provided through SMS communications.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and any other information you provide when signing up for services, newsletters, or SMS communications.
- Usage Data: Information on how you interact with our website, services, and messages.
We collect information through:
- Forms submitted on our website or in person.
- Direct communication via email, phone, or SMS.
- Automated collection when you visit our website, such as cookies or analytics tracking.
We use the information we collect for the following purposes:
- To send SMS/text messages regarding program updates, health and wellness tips, and promotional offers (no more than 3 times per month).
- To improve our services, website, and communication with customers.
- To respond to inquiries and customer service requests.
4. How We Share Your Information
Age Well Fitness does not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared only in the following cases:
- With trusted SMS service providers who facilitate text messaging on our behalf.
- When legally required to comply with a subpoena, court order, or government request.
Standard message and data rates may apply. Messaging frequency may vary, but you will receive no more than 3 messages per month.
- To Opt-Out: You may unsubscribe from SMS messages at any time by replying “STOP” to any text message or by contacting us directly.
- For Assistance: Reply “HELP” to any message, visit our website agewellfitness.org, or contact us at max@agewellfitness.org or 904-236-5858.
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or mobile networks is 100% secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
Age Well Fitness reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Age Well Fitness
9471 Baymeadows Rd., Suite 303, Jacksonville, FL 32256
904-236-5858
max@agewellfitness.org
a. Consent for SMS Communication
Information obtained as part of the SMS consent process will not be shared with third parties.
b. Types of SMS Communications
If you have consented to receive text messages from Age Well Fitness, you may receive text messages related to program updates, health and wellness information, and promotional content. Marketing message frequency will not exceed 3 messages per month.
c. Standard Messaging Disclosures
Message and data rates may apply. You can opt-out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy at https://agewellfitness.org/privacy-policy/.
d. Subscriber Opt-in and Opt-out Messaging
- Opt-in Message:
“Thank you for opting into SMS messages from Age Well Fitness. Message frequency may vary but will not exceed 3 per month. For help, reply HELP. To opt-out at any time, reply STOP. Message and data rates may apply.” - Opt-out Message:
“Thank you for opting out of SMS messages from Age Well Fitness. To opt back in at any time, reply START. You will receive no further messages.” - Help Message:
“Thank you for contacting Age Well Fitness. We will be in touch with you soon. For immediate assistance, please visit our website at https://agewellfitness.org, call us at 904-236-5858, or email us at max@agewellfitness.org.”